Register-Pay

Camp

New and
Returning Users

CampWise, our registration software, communicates information on behalf of True Friends. Please ensure @campwise.com is an accepted email domain through your email provider. If you think you should have heard from True Friends via email, please check your junk mail before contacting us at [email protected] 

New Participants
Please use the first and last name and date of birth of the individual to create an online account. Follow the instructions to start a new application and enter/update your information.

Returning Participants
Enter the individual’s name EXACTLY as on previous applications to match our records. If you CANNOT find your information in the system please call us before creating a new account at 952.852.0101. *Please note, if you have already registered for a previous program, and now you are going to register for a new program, you do not need to “choose” the application again. 

Multiple Participant Households
All individuals should be put under one username. Once logged into account; use the “add camper” function on Camper Dashboard. If you CANNOT find your information in the system please call us before creating a new account at 952.852.0101.

Cancellation Policy
and Property Damage

In the event of a Camp cancellation, all fees paid will be refunded in full if notice is received in the True Friends office 30 days prior to the participant’s session. If less than 30 days notice is received, all fees paid but the deposit will be refunded. Waivered, County and Adoption Assistance contracts will NOT pay cancellation fees, therefore participants/guardians will be billed accordingly.

Property Damage
True Friends may seek compensation from participants and/or guardians for the replacement or repair of property damaged while attending our programs.

Forms and Health Care
Questionnaires

As you complete the application, you may be required to complete additional questionnaires to help us provide the best experience possible. Writeable pdfs of those forms can be found here or by clicking the button above. Once completed, the forms can be emailed to [email protected] 

All forms should be completed and included when you submit your application. 

The application is considered incomplete and will not be reviewed by staff until all documents are received.

Hard copy paper applications, forms, and questionnaires are available upon request. 

Payment Options

True Friends maintains a 245D Service License through the state of Minnesota. We accept county funds, adoption assistance, and waivered service funds (BI, CAC, CADI, CDCS, DD, or EW).

  1. Credit Card Payment. To pay via credit card please login to your CampWise account or call 952.852.0132. Visa, MasterCard, Discover or American Express are accepted.
  2. Check Payment. Make checks payable to True Friends. Include the participant’s first and last name with the  session number in the memo line. Send checks to:
    True Friends
    10509 108th Street NW
    Annandale, MN 55302.
  3. Financial Assistance. Those needing financial assistance should complete the Financial Assistance form attached to the end of the application.  
 
Fees should be paid in full/scheduled before the first day of any session. Payment plan options are available by calling 952.852.0132.

Respite

New and
Returning Users

CampWise, our registration software, communicates information on behalf of True Friends. Please ensure @campwise.com is an accepted email domain through your email provider. If you think you should have heard from True Friends via email, please check your junk mail before contacting us at [email protected] 

New Participants
Please use the first and last name and date of birth of the individual to create an online account. Follow the instructions to start a new application and enter/update your information.

Returning Participants
Enter the individual’s name EXACTLY as on previous applications to match our records. If you CANNOT find your information in the system please call us before creating a new account at 952.852.0101. *Please note, if you have already registered for a previous program, and now you are going to register for a new program, you do not need to “choose” the application again. 

Multiple Participant Households
All individuals should be put under one username. Once logged into account; use the “add camper” function on Camper Dashboard. If you CANNOT find your information in the system please call us before creating a new account at 952.852.0101.

Cancellation Policy
and Property Damage

If True Friends Cancels
True Friends reserves the right to cancel a respite session due to circumstances beyond our control including severe weather or due to a lack of staff and/or participants. If this occurs, staff will notify you within a timely manner. Participants will be rescheduled for another respite session or could be refunded entirely.

If Participant/Group Cancels
True Friends understands that occasionally conflicts arise.

If caregivers need to cancel a session please contact Manager of Respite Services at 952.222.1065.

In the event a participant or group needs to cancel their respite stay the following may occur:

  • All fees paid will be refunded in full if notice is received at True Friends 14 days or more prior to the participant/group session.
  • If notice is received at True Friends 13 days or less to the participant/group session, individuals will be charged a $50 processing fee.


Property Damage
True Friends may seek compensation from participants and/or guardians for the replacement or repair of property damaged while attending our programs.

Forms and Health Care
Questionnaires

As you complete the application, you may be required to complete additional questionnaires to help us provide the best experience possible. Writeable pdfs of those forms can be found here or by clicking the button above. Once completed, the forms can be emailed to [email protected] 

All forms should be completed and included when you submit your application. 

The application is considered incomplete and will not be reviewed by staff until all documents are received.

Hard copy paper applications, forms, and questionnaires are available upon request. 

Payment Options

True Friends maintains a 245D Service License through the state of Minnesota. We accept county funds, adoption assistance, and waivered service funds (BI, CAC, CADI, CDCS, DD, or EW).

  1. Credit Card Payment. To pay via credit card please login to your CampWise account or call 952.852.0132. Visa, MasterCard, Discover or American Express are accepted.
  2. Check Payment. Make checks payable to True Friends. Include the participant’s first and last name with the  session number in the memo line. Send checks to:
    True Friends
    10509 108th Street NW
    Annandale, MN 55302.
  3. Financial Assistance. Those needing financial assistance should complete the Financial Assistance form attached to the end of the application.  
 
Fees should be paid in full/scheduled before the first day of any session. Payment plan options are available by calling 952.852.0132.

Therapy and Adaptive Riding

New and
Returning Users

CampWise, our registration software, communicates information on behalf of True Friends. Please ensure @campwise.com is an accepted email domain through your email provider. If you think you should have heard from True Friends via email, please check your junk mail before contacting us at [email protected] 

New Participants
Please use the first and last name and date of birth of the individual to create an online account. Follow the instructions to start a new application and enter/update your information.

Returning Participants
Enter the individual’s name EXACTLY as on previous applications to match our records. If you CANNOT find your information in the system please call us before creating a new account at 952.852.0101. 

Multiple Participant Households
All individuals should be put under one username. Once logged into account; use the “add camper” function on Camper Dashboard. If you CANNOT find your information in the system please call us before creating a new account at 952.852.0101.

Cancellation Policy
and Extended Leave Policy

Cancellation Policy
If for any reason your child will be unable to make their scheduled appointment time, a 24-hour notice must be given in order to avoid being charged for the full session (Please note we CANNOT bill the waiver for a missed appointment, so responsibility of the full payment is on the client). We understand that sudden illnesses or emergencies arise, please call us as soon as you know your child will be unable to make their session due to illness.

 

Missing a session without any prior notification (no show) for any reason will be billed to the client in full. We ask that no more than three (3) cancellations occur every quarter throughout the year. The quarters will be as follows: January-March / April-June / July-September / October-December

 

If three (3) or more cancellations or skipped sessions occur in a given quarter, we reserve the right to schedule another family into that time slot. Sessions begin promptly at the agreed time. If the child is late for the session, the session will still finish at the scheduled time. This policy is in place out of respect for our therapists and clients. By giving last minute notice or no notice, it prevents someone else from being able to schedule into that time slot.

 

True Friends reserves the right to cancel a session due to circumstances beyond our control including severe weather or due to a lack of staff. If this occurs, staff will notify you within a timely manner. Clients will be rescheduled for another session or could be refunded entirely.

 

Extended Leave Policy
In an effort to provide effective and efficient treatment to all of our clients, it is the policy of True Friends Therapy and Adaptive Riding program, that clients taking an extended leave, exceeding three consecutive weeks, notify their therapist immediately. If a client does not notify the therapist and three consecutive weeks are missed the session time will be immediately rescheduled to another client. If your session is rescheduled, please contact True Friends if you would like to initiate therapy once again. We cannot promise that the same time, day or therapist will be available.

Forms and Health Care
Questionnaires

As you complete the application, you may be required to complete additional questionnaires to help us provide the best experience possible. Writeable pdfs of those forms can be found here or by clicking the button above. Once completed, the forms can be emailed to [email protected] 

All forms should be completed and included when you submit your application. 

The application is considered incomplete and will not be reviewed by staff until all documents are received.

Hard copy paper applications, forms, and questionnaires are available upon request. 

Payment Options

True Friends maintains a 245D Service License through the state of Minnesota. We accept county funds, adoption assistance, and waivered service funds (BI, CAC, CADI, CDCS, DD, or EW).

  1. Credit Card Payment. To pay via credit card please login to your CampWise account or call 952.852.0132. Visa, MasterCard, Discover or American Express are accepted.
  2. Check Payment. Make checks payable to True Friends. Include the participant’s first and last name with the  session number in the memo line. Send checks to:
    True Friends
    10509 108th Street NW
    Annandale, MN 55302.
  3. Financial Assistance. Those needing financial assistance should complete the Financial Assistance form attached to the end of the application.  
 
Fees should be paid in full/scheduled before the first day of any session. Payment plan options are available by calling 952.852.0132.

Travel

Deposits, Cancellation
Policy, Additional and
Fluctuating Costs

Deposits
Deposits are required to attend a trip. Deposit amounts are dependent on the type of trip, please see trip descriptions for deposit amounts.  

Cancellation Policy
Vacations which require pre-paid purchases (airline tickets, hotel rooms, etc.) have strict cancellation policies set by airline, cruise or train companies. True Friends has no control over these penalties; therefore our cancellation policies must reflect their restrictive guidelines. If a traveler wishes to cancel their trip, any non-refundable expenses will not be refunded to the traveler. If you wish to cancel your trip you MUST notify us by email or letter. Phone conversations or voice mail messages are insufficient notification, and if no formal notice is received, we will consider you a ‘no show’.

Additional & Fluctuating Costs
Travelers are responsible for additional expenses incurred on their behalf during a vacation including but not limited to: property damage, overweight or excess luggage, pay-per-view television charges, phone charges, prescription re-fills, personal care items, equipment rentals, and travel expenses related to travel disruption or delay. Trips may be cancelled due to low registrations. True Friends will provide a full refund if this occurs or transfer any fees paid to the vacation of your choice.

Airline and rail services adjust their schedules for many reasons. When this occurs, True Friends reserves the right to adjust your itinerary accordingly and will notify you as soon as possible. Prices for trips which include travel by air or train are based on capacity controlled costs. In the event that we are unable to secure seats due to conditions beyond our control, such as strikes, schedule, or regulation changes, we reserve the right to contact each guest to pay an additional fare or notify of a schedule change.

Forms and Health Care
Questionnaires

As you complete the application, you may be required to complete additional questionnaires to help us provide the best experience possible. Writeable pdfs of those forms can be found here or by clicking the button above. Once completed, the forms can be emailed to [email protected] 

All forms should be completed and included when you submit your application. 

The application is considered incomplete and will not be reviewed by staff until all documents are received.

Hard copy paper applications, forms, and questionnaires are available upon request. 

Payment Options

Payments can be made 

  1. Credit Card Payment. To pay via credit card please call 952.852.0130. Visa, MasterCard, Discover or American Express are accepted.

  2. Check Payment. Make checks payable to True Friends. Include the participant’s first and last name with the session number in the memo line.

    Send checks to:
    True Friends
    10509 108th Street NW
    Annandale, MN 55302.
 
Fees should be paid in full/scheduled before the first day of any session. Payment plan options are available by calling 952.852.0130.

Payment Options

To make a payment for your retreat and/or team building event please choose one of the following methods:

1.Check.

Checks can be made payable to: True Friends
Checks can be mailed to:

True Friends
CO: Retreat or Team Building Event
10509 108th Street NW
Annandale, MN 55302

Please note your event name and date with the check.

2.Credit Card.

Pay By Phone
To pay by credit card please call 952.852.0101, press 0 for Customer Relations. Our team is available Monday – Friday from 8 a.m. to 4:30 p.m.

Pay Online
Or you can CLICK HERE and complete your payment online with the login credentials in the contract email.

Contact Us

Have a few more questions?

Reach out to us at [email protected] or call 952.852.0104.

 

Have questions about registration?

We are happy to answer all your questions! Just reach out.